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Competitor benchmarking – keeping your customers close… but your competitors even closer!

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by on April 25th, 2017

…analytics. They offer a free 7-day trial, which can help give you ideas to grow your traffic. 3. Twitonomy allows you to get analytics on competitors’ tweets, retweets, replies, mentions and hashtags.  LikeAlyzer helps you to measure and analyse the performance and effectiveness of your competitors’ Facebook pages. 4. Mention.com will give you a top-level understanding of social media…

Securing your domain

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by on April 18th, 2017

…IP address (e.g. 176.176.88.25) which computers use to make sure that the user ends up on the correct web page. Given that DNS is so fundamentally important to our daily use of the Internet, it can be an attractive target for an attacker to subvert or hijack. By default, most user queries go through a DNS…

How to build a content calendar for your business

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by on April 12th, 2017

…rugby games, summertime offers, Winter specials, back to school bargains etc. A quick search for trending topics on Twitter can yield great ideas for how to engage with people online. Know your audience When pulling together your content plan, always start with your target audience.  Think about their likes and dislikes, their demographics and their digital…

64% of Irish consumers have little to no trust in businesses that use free email addresses like Gmail and Eircom

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by on March 9th, 2017

…to a business name (e.g. customerservice@localbusiness.ie). The research, conducted by Ignite, also found that consumers have four times more trust in a company that has a website (65 percent) versus one that does not (17 percent). Companies that do not have a website but use social media, like a Facebook page or Twitter account, to connect…

Taking your business online? Start with a blank sheet!

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by on March 7th, 2017

…amazon.com and research how they set out the journey from the homepage through to product lines and purchasing points.  Look also at their data capture points – when do they ask for email addresses? How do they learn more about their customers? All of this research will help you pinpoint the style you want for your…

How technology changes your customers – watch Allister Frost’s Internet Day 2016 keynote presentation

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by on February 27th, 2017

…Last week one of our Internet Day 2016 keynote speakers, Allister Frost, wrote a blog post for us about which is better, a website or a Facebook page. The full post is well worth your time as Allister touched on some interesting issues for SMEs such as the fact that social networks exist in a perpetual state…