IE Domain Registry - TIPPING POINT Report 2020

Contents 2
Foreword 3
Key findings 4
Insights 5
Section 1 E-commerce in Ireland before Covid-19 6
Examining the status quo 7
Consumer preference 7
Section 2 The consumer response to Covid-19 8
Covid experiences 9
Section 3 The SME response to Covid-19 10
The benefits of online investment 11
Net returns 11
Section 4 E-commerce in post-Covid-19 Ireland 12
The omni-channel future 13
Methodology 14
About IE Domain Registry 14
About DBI 14
About Core Research 14

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