.IE Tipping Point Report 2020

Contents	2
Foreword	3
Key findings	4
Insights	5
Section 1 E-commerce in Ireland before Covid-19	6
Examining the status quo	7
Consumer preference	7
Section 2 The consumer response to Covid-19	8
Covid experiences	9
Section 3 The SME response to Covid-19	10
The benefits of online investment	11
Net returns	11
Section 4 E-commerce in post-Covid-19 Ireland	12
The omni-channel future	13
Methodology	14
About IE Domain Registry	14
About DBI	14
About Core Research	14

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